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(c) Copyright 1998-2008
Ignatov & Company Group
All rights reserved.


AMA - The Association of Mining Analysts
SME - The Society for Mining, Metallurgy, and Exploration

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· What is online catalog
· How to order online products
· How to pay for our online products 

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What Is Online Catalog 


We have special online application to provide our customers with possibilities to search for specific online products and to order them.

Currently online catalog supports our clients with the next online services:

· Browsing of the index of the available Research Reports. 
· Full-text searching for the Research Reports corresponding to some specific objects (companies, persons, regions, industries, etc.).
· Access to Intelligence Reports' description pages with key information on the corresponding items (companies, persons, regions, industries, etc.) as well as on the Research Reports themselves (prices, volume, date of the last update, etc.).
· Access to Research Reports' content lists.
· Online ordering with the help of shopping card.
· Shopping card management (to add item, to delete item, etc.). 
· Online registration process.
· Online generation of the Invoice.

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How To Order Online Products 


Note that purchasing Products in our online catalog slightly differs from the standard procedure of ordering. Online catalog is an interactive application that allows to order items and to receive invoices without our personnel's participation. 

To purchase some specific Product in online catalog you have to do the following steps:

· To find the required products (it can be done by the index's browsing, sections' browsing or by using of the "search" option);
· To choose the required language of the product (English that is default language or Russian);
· To click on "Add to Card" button;
· If you want to order another item click on "Confirm" button and you'll get back to the index;
· If you want to complete with your order click on "Checkout Now" button;
· It's necessary to enter your personal information in registration form;
· Click "Next" button;
·
You'll get an Invoice with detailed information on your order (including order number) as well as payment instructions and our bank accounts details;
· Please print an Invoice and click on "Done" button.

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How To Pay For Our Online Products


Currently only Payment on Account (Bank Transfer) method of payment is applicable. You have to transfer the required total fee indicated in specific Invoice to our bank account in 5 business days of date of the Invoice. Note that we have two different accounts for US dollars and Euro funds transfer. Choose the proper account according to the currency you will pay in. Indicate your Order number in your Bank Transfer documents. If you have not paid the Invoice in 5 days of date of the Invoice you have to re-order the required products. 

To support your order we need some payment information. Please, notify us about your payment by e-mail and send us a copy of payment document by e-mail or by fax.

Please note that our Invoices don't contain any bank charges that must be paid to your bank for transfer transaction. It's necessary that we'll receive the exact total sum indicated in the specific Invoice.

We understand you desire to get the ordered products as quickly as it's possible. We'll deliver you the purchased products immediately when the payment will be received and our bank will confirm this fact.

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(c) Copyright 1998-2008. Ignatov & Company Group. All rights reserved.