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(c) Copyright 1998-2009
Ignatov & Company Group
All rights reserved.


IGNATOV & COMPANY GROUP eShop ("eShop") provides its services to you subject to the following conditions. Please read them carefully.

eShop including all of its features and content, is a service made available by IGNATOV & COMPANY GROUP ("Company") and all content, information, services and software ordered or provided on or through eShop ("Content") may be used solely under the following Terms and Conditions ("Terms of Use").

BY COMPLETING THE ORDER REGISTRATION FORM AND CLICKING THE "DONE" BUTTON, YOU REPRESENT AND WARRANT THAT YOU ARE 18 YEARS OF AGE OR OLDER, THAT YOU AGREE TO PROVIDE TRUE AND ACCURATE INFORMATION AS PROMPTED BY THE REGISTRATION FORM, AND THAT YOU AGREE TO BE BOUND BY THIS ESHOP TERMS OF USE.

* * *

1. eShop Limited License. As a user of eShop you are granted a nonexclusive, nontransferable, revocable, limited license to access and use eShop and Content in accordance with these Terms of Use. Company may terminate this license at any time for any reason.

2. Limitations on Use. The Content in eShop is for your personal use only and not for commercial exploitation. Notwithstanding the foregoing, to the extent eShop provides electronic commerce, such buying opportunities may be made available for group as well as personal purchasing, so long as you are authorized to make purchases on behalf of such group. You may not use the Content to determine a consumer's eligibility for: (a) credit or insurance for personal, family, or household purposes; (b) employment; or (c) a government license or benefit. You may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicense, or create derivative works from eShop or the Content. Nor may you use any network monitoring or discovery software to determine the eShop architecture, or extract information about usage, individual identities or users. You may not use any process to monitor or copy our eShop or the Content without Company’s prior written permission. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of eShop, except to the extent permitted above. You may not use or otherwise export or re-export eShop or any portion thereof, or the Content in violation of the export control laws and regulations. Any unauthorized use of eShop or its Content is strictly prohibited.

3. Not Legal Advice. Content is not intended to and does not constitute legal advice and no attorney-client relationship is formed, nor is anything submitted to this Website treated as confidential. The accuracy, completeness, adequacy or currency of the Content is not warranted or guaranteed. Your use of Content or materials linked from eShop is at your own risk. Content is only for fact-finding purposes and can’t be considered as the source of legally-proved data that can be used in courts or any other official bodies. Information containing in Content cannot be used as proof for any legal affairs in the Russian or other countries’ courts and arbitrages. Ignatov & Company Group is not responsible for any cases of use of Content in legal affairs, including cases when the data published in Content can be claimed by court(s) as «irrelevant».

4. Intellectual Property Rights. Except as expressly provided in these Terms of Use, nothing contained herein shall be construed as conferring any license or right, by implication, estoppels or otherwise, under copyright or other intellectual property rights. Any and all information contained in the Content including, but not limited to, text, images, moving pictures, still pictures and sounds, is the sole property of Company, or is used by Company with the permission of the owner. Any reproduction of any such information, in whole or in part, without the express written consent of Company is strictly prohibited. Full worldwide rights are reserved. You agree that the Content and eShop are protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. The use of online products is available under conditions of License Agreement for use of IGNATOV & COMPANY GROUP Products. If you purchase and/or open any purchased online product, you agree with Product License Agreement. For further information see Copyright Information and Product License Agreement.

5. Trademarks. IGNATOV & COMPANY, IGNATOV & COMPANY GROUP (in English and Russian languages), IGNATOV.BIZ are registered trademarks of Company in Russia, in the United States, in the European Community and other countries.

e-Intelligence™, RussiANalyze™, RUSSIANCOAL.COM, RUSSIANCOAL.BIZ, "We Make Markets Predictable™", "Intelligence For Professionals™" and other IGNATOV & COMPANY GROUP's graphics, logos, slogans, page headers, button icons, scripts, and service names are trademarks or trade dress of Company. Company's trademarks and trade dress may not be used in connection with any product or service that is not Company's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Company. All other trademarks not owned by IGNATOV & COMPANY GROUP that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company.

6. Electronic Communications. When you visit eShop, order the products from eShop or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

7. Linking to eShop. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to eShop so long as the link does not portray Company, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company's logo or other proprietary graphic or trademark as part of the link without express written permission.

8. The Content. eShop contains products ("Products") that are available in PDF files encrypted with passwords or in MapInfo files. You need Adobe Acrobat Reader (3.0 and later) or MapInfo (6.0 and later) to read Products. Every Product is supplied with Product's Description as well as with Product's Content freely accessible for Customers. Company sells all Products at "AS IS" and "AS AVAILABLE" basis. You purchase only current version of required Product without any update in the future. Subscription Products are available at "SUBSCRIPTION" basis with 1-month, 3-months, 6-months or 1-year subscription period. Non-refundable subscription fee for each subscription period is indicated in every Subscription Product's Description. Intelligence Reports (except Company Intelligence Reports) are available in three editions - the Basic Edition, the Extended Edition and the Advanced Edition - that are different items for purchase. Company Intelligence Reports are available in three editions mentioned above or in four editions - the Basic Edition, the Extended Edition, the Advanced Edition and the Special Edition - that are different items for purchase. Non-refundable fee for each edition is indicated in every Intelligence Report's Description. Company References are available in two editions - Standard Reference and Extended Reference - that are different items for purchase. Non-refundable fee for each edition is indicated in every Company Reference's Description. Lists of Manufacturers are available in one edition. Non-refundable fee is indicated in every List's Description. Digital Maps are available in one edition. Non-refundable fee is indicated in every Map's Description

9. Making a Purchase.  eShop is an interactive application that allows to order items and to receive invoices without our personnel's participation. To get detailed instructions on purchasing eShop items please refer to the corresponding section of our Website. Note that currently only Pre-Payment on Account (Bank Transfer) method of payment is applicable. You have to pay the required total fee indicated in the Invoice to the Company's bank account in 5 (Five) business days of date of the Invoice. Note that Company has two different accounts for US dollars and Euro funds transfer. Choose the proper account according to the currency you will pay in. Indicate your Order number as well as Invoice number in your Bank Transfer documents. If you have not paid the Invoice in 5 business days of date of the Invoice you have to re-order the required items. All orders that have not been paid in 5 business days will be deleted. In 30 minutes after acceptance of the payment at Company's bank account Company will deliver you by e-mail a) the ordered Products in PDF or MapInfo files and b) the passwords to access encrypted PDF files. If you purchase any Product in eShop you give us right to indicate your name among our customers/clients in this Website or in any other public materials provided with Company.

10. Advertisers. eShop pages may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on eShop is accurate and complies with applicable laws. Company will not be responsible for the illegality of or any error or inaccuracy in advertisers’ or sponsors’ materials or for the acts or omissions of advertisers and sponsors.

11. Registration. Certain sections of eShop require you to register. If registration is requested, you agree to provide Company with accurate and complete registration information. It is your responsibility to inform Company of any changes to that information. Each registration is for a single individual only, unless specifically designated otherwise on the registration page. If you use eShop, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

12. Errors and Corrections. Company does not represent or warrant that eShop or the Content will be error-free, free of viruses or other harmful components, or that defects will be corrected or that it will always be accessible. Company does not warrant or represent that the Content available on or through eShop will be correct, accurate, timely, or otherwise reliable. Company may make improvements and/or changes to its features, functionality or Content at any time. All information contained in Content has been legally collected from open sources (that we consider to be «reliable»). Nevertheless we don’t guarantee the exactness of this information that can be concise or incomplete. We are not responsible for the quantity or quality of data published in open access sources.

13. Third Party Content. Third party content may appear in eShop or may be accessible via links from eShop. Company shall not be responsible for and assumes no liability for any infringement, mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content contained in any third party content appearing in eShop. You understand that the information and opinions in the third party content is neither endorsed by nor does it reflect the belief of Company. We are not responsible for the quantity or quality of data published in the third party content.

14. DISCLAIMER. ESHOP AND THE CONTENT ARE PROVIDED ON AN "AS IS" and "AS AVAILABLE" BASIS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF OR ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM ESHOP AND THE CONTENT, INCLUDING BUT NOT LIMITED TO TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (B) ANY THIRD PARTY WEBSITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN ESHOP, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM, (C) THE UNAVAILABILITY OF ESHOP, THE CONTENT, OR ANY PORTION THEREOF, (D) YOUR USE OF ESHOP OR THE CONTENT, OR (E) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH ESHOP
OR THE CONTENT.

15. LIMITATION OF LIABILITY. COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM YOUR USE OF ESHOP, THE CONTENT, THE INTERACTIVE AREAS OF ESHOP OR ANY FACTS OR OPINIONS APPEARING ON OR THROUGH AN INTERACTIVE AREA. COMPANY SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS' FEES) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE ESHOP OR THE CONTENT. COMPANY'S LIABILITY TO CUSTOMER SHALL NOT, FOR ANY REASON, EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO COMPANY.

16. Indemnification. You agree to indemnify, defend and hold harmless Company, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Website from and against all claims, losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use by you.

17. Third Party Rights. The provisions of paragraphs 14 (Disclaimer), 15 (Limitation of Liability), and 16 (Indemnification) are for the benefit of Company and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to eShop. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

18. Unlawful Activity. Company reserves the right to investigate complaints or reported violations of these Terms of Use and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

19. Remedies for Violations. Company reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including but not limited to the right to block access from a particular Internet address to eShop and any other Company's Websites and their features.

20. Governing Law, Jurisdiction and Disputes. The Terms of Use are governed by and construed in accordance with the Russian laws and any dispute arising out of or in connection with these terms shall be referred to and finally resolved by arbitration under the LCIA (London Court of International Arbitration) Rules, which Rules are deemed to be incorporated by reference into this clause and you hereby consent and submit to the personal jurisdiction of the LCIA for the purpose of litigating any such action.
If any provision(s) of these Terms of Use shall be held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.

21. Additional Terms.

21.1. Privacy. If you choose to visit eShop, your visit and any dispute over privacy is subject to Company's Privacy Policy.

21.2. Cookies. Cookies are used in eShop site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the "Remember Me" option.

21.3. Order Cancellation. Order Cancellation is available at any time BEFORE the Customer has paid the order.

21.4. Returns. Returns are unavailable. If you have any concerns about the Content including Products please contact Company by e-mail at service-at-ignatov.biz or by phone +7 495 6811689.

21.5. Content’s Update Period. Company upgrades Content at least one time per a month. The current version (date of the last upgrade) of the specific Product can be found on the corresponding description page. Company delivers the purchased Product in a version actual at the date of delivery.

21.6. Editions Upgrade. Customer can upgrade: a) from the Basic Edition to the Extended, Advanced or Special Editions of Intelligence Reports; b) from the Extended Edition to the Advanced and Special Editions of Intelligence Reports; c) from the Advanced Edition to the Special Edition of Intelligence Reports, and d) from Basic Company Reference to Extended Company Reference. To upgrade it's necessary to pay the spread in prices between the required Edition and the Edition purchased before.

21.7. Additional Terms for IGNATOV & COMPANY GROUP Website. Your use of the IGNATOV & COMPANY GROUP Website is governed by the Website Terms of Use.

22. Modifications to Terms of Use. Company reserves the right to change these Terms of Use at any time. Updated versions of the Terms of Use will appear on this Website and are effective immediately. You are responsible for regularly reviewing the Terms of Use. Continued use of eShop after any such changes constitutes your consent to such changes.


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(c) Copyright 1998-2009. Ignatov & Company Group. All rights reserved.